Refund Policy
At LaserScissors, customer satisfaction is important to us. Please read our refund policy carefully before placing your order.
No Refund Policy
We do not offer refunds for products once they have been delivered and accepted by the customer.
Damaged or Defective Products
If you receive a product that is:
- Damaged during transit
- Defective
- Incorrect item delivered
Please contact us within 24 hours of delivery with:
- Your Order ID
- Clear photos or a video of the product and packaging
After verification, we will provide a replacement at no additional cost. Refunds are not provided in these cases unless a replacement is not possible.
Replacement Eligibility
To qualify for a replacement:
- The product must be unused.
- It must be returned in its original packaging with all accessories.
- The claim must be made within 24 hours of delivery.
Non-Eligible Cases
We do not accept returns or refunds for:
- Change of mind
- Incorrect order placed by the customer
- Normal wear and tear
- Damage caused by misuse or improper handling
Contact Us
For any refund or replacement-related queries, please contact:
Email: support@laserscissors.in
Our support team will review your request and respond as quickly as possible.