Refund policy
No Refund Policy
We do not offer refunds for products once they have been delivered and accepted by the customer.
Damaged or Defective Products
If you receive a product that is:
- Damaged during transit
- Defective
- Incorrect item delivered
Please contact us within 24 hours of delivery with:
- Your Order ID
- Clear photos or a video of the product and packaging
After verification, we will provide a replacement at no additional cost. Refunds are not provided in these cases unless a replacement is not possible.
Replacement Eligibility
To qualify for a replacement:
- The product must be unused.
- It must be returned in its original packaging with all accessories.
- The claim must be made within 24 hours of delivery.
Non-Eligible Cases
We do not accept returns or refunds for:
- Change of mind
- Incorrect order placed by the customer
- Normal wear and tear
- Damage caused by misuse or improper handling
Contact Us
For any refund or replacement-related queries, please contact:
Email: support@laserscissors.in
Our support team will review your request and respond as quickly as possible.